What To Look for When Hiring an Unarmed Security Guard for Enterprise Workplaces

Security guard wearing a black uniform and cap speaks into a handheld radio

When large enterprises partner with a security provider to provide unarmed guards, they are doing more than just staffing a post, they are placing their brand, culture and risk management strategy on the front line. Protos understands that real security starts with the right people, supported by proper training and modern tools.

Retail Security During the Holidays: Preventing Theft and Protecting Staff

A female security officer stands inside a shopping mall

As holiday sales surge, so do the risks of organized retail crime, store theft and cargo loss. To stay ahead, retailers need to use a layered approach to retail security, one that integrates trained security officers, off-duty law enforcement and remote monitoring. This article is part of our holiday security series and explores how retailers can strengthen loss prevention strategies through proactive retail security measures.

Retail Security During the Holidays: Why Guard Touring Tech Matters More Than Ever

A uniformed security officer in a white shirt scans a checkpoint

The holiday season is the busiest time of year for most retailers, and that surge in activity makes effective retail security both more difficult and more essential. While traditional conversation places focuses on staffing, store layout and physical deterrers, the real advantage today comes from combining trained personnel with modern technology: using systems that monitor, verify and optimize what’s actively being done.

How to Build a Security Services RFP That Ensures Accountability and Results

A security services RFP sets the foundation for everything that follows, from service quality and accountability to compliance and cost control. This guide outlines how to write a security RFP that builds accountability, integrates technology and ensures measurable performance across every site, whether you manage one facility or a national portfolio.

Retail Security Audit for the Holiday Season

A uniformed security officer holding a radio patrol in a shopping mall

Holiday crowds, high-value merchandise and seasonal staffing make retail environments especially vulnerable to retail store theft and organized retail crime. Conducting a thorough holiday retail security audit helps strengthen loss prevention, improve access control, optimize surveillance and ensure your retail security presence is effective.

Holiday Theft Trends and Risks in Distribution

Standard freight may carry goods with relatively low replacement costs, but high-value shipments, such as pharmaceuticals, electronics and technology, are prime targets for organized crime networks. Protos delivers specialized security solutions to protect high-value cargo from theft. Our tailored strategies safeguard shipments and facilities during peak season and beyond, ensuring your supply chain and brand remain secure.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.