In the hotel and hospitality industry, security is primarily needed to ensure guests’ safety. A hotel accommodates a variety of individuals, and security measures help ensure that. Concierge-style officers create a welcoming atmosphere in the lobby and common areas for guests to feel comfortable. They are typically the initial point of contact as guests arrive at the hotel. A professional and friendly demeanor contributes to the overall experience, giving a positive guest experience.
Additionally, remote video services and cloud-based video surveillance solutions can be paired with physical onsite security to improve your security program. Remote video services allow for 24/7 monitoring of hotel premises from a central location. Security professionals can monitor and access surveillance cameras remotely in real-time, detecting and responding quickly to security threats.