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Scaling Security Across Remote and Multi-Site Energy Operations

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Key Takeaways

  • Security directors at energy companies typically manage a portfolio of sites spread across states, each with its own threat profile, workforce composition and compliance requirements. 
  • Staffing a remote site is a different problem than staffing an urban one. Pay rates, labor pools and logistics don’t travel well. 
  • A major refinery turnaround can more than triple the number of people on site in a matter of days. That surge disrupts normal behavioral patterns and creates real exposure to insider threats and organized theft. 
  • Consistent officer presence changes how a workforce behaves. Documented patrols, visible access control and real-time accountability are tools, not just formalities. 
  • Managing separate vendors for guarding, off-duty law enforcement and remote monitoring creates gaps in accountability and adds workload for security leaders already stretched thin. 

Energy companies operate across hundreds of sites, spanning dense industrial corridors and towns that barely show up on a map. For security leaders responsible for that entire footprint, the challenge isn’t just keeping each site covered. It’s doing it consistently, at speed, when the work never stops. 

The Multi-Site Reality

Directors of security at energy companies aren’t managing one facility. They’re managing a portfolio. A corporate security director might oversee refineries along the Gulf Coast, pipeline construction projects in rural Texas and substations scattered across multiple states — each with its own threat profile, workforce composition and regulatory requirements. 

What works at a large, staffed facility near a major city often falls apart at a remote site two hours from the nearest metropolitan area. Coverage that’s routine in Houston becomes a logistical challenge in Pecos, Texas — where finding qualified security officers may require housing arrangements and premium pay to make the assignment viable at all. 

Rural Staffing Isn't a Footnote

Remote sites create staffing problems that most large security providers don’t plan for. When a refinery or pipeline project sits outside the reach of an established labor market, the typical playbook breaks down. There aren’t enough officers in the local pool. Pay rates from urban markets don’t translate. And the officers you do recruit face the same isolation as the workers they’re protecting. 

Protos Security approaches this differently. The company uses a labor intelligence program built around zip-code-level job market data to determine what competitive pay looks like in each specific location before a project starts. That analysis drives staffing decisions from the ground up, rather than applying a national wage structure to markets where it doesn’t fit. 

For a recent project in Pecos, Texas, that meant planning for on-site housing and a rotating shift structure (two weeks on, two weeks off) to make the assignment sustainable for officers and keep the client covered without a revolving door of turnover. 

Covering remote and rural sites is one part of what Protos does across the energy sector.

The Turnaround Challenge

In petrochemical and refinery operations, the security baseline shifts dramatically during a turnaround. A turnaround is a scheduled maintenance period when a facility shuts down part or all of its operations to inspect, repair and upgrade equipment. What’s normally a steady, predictable operation becomes a 30-day surge with thousands of subcontractors moving in and out of the facility around the clock. 

According to the U.S. Energy Information Administration, a major refinery turnaround can bring 1,500 to 2,000 skilled contractor workers on site, and total site staff can more than triple during that period. That volume changes the risk calculus entirely. The workforce isn’t stable or familiar. Insider threats rise. Controlled substances come in through subcontractor traffic. Equipment theft becomes more viable because the normal behavioral patterns of the site are disrupted. Both opportunistic actors and organized groups watch for those gaps. A security failure during a turnaround stops a clock that costs real money every hour it runs. 

The perceived deterrence value of a consistent, visible security presence matters here. Behavioral response to security signals changes when officers are present at gates, conducting roving patrols and stationed at access points. A workforce that knows it’s being monitored behaves differently from one that doesn’t. That social signaling of authority, with officers moving through the facility on a predictable documented schedule, is part of how well-run sites suppress risk normalization before problems escalate. 

The perceived deterrence value of a consistent, visible security presence matters here. Behavioral response to security signals changes when officers are present at gates, conducting roving patrols and stationed at access points. A workforce that knows it’s being monitored behaves differently from one that doesn’t. Officers moving through the facility on a predictable, documented schedule is part of how well-run sites suppress risk normalization before problems escalate. 

In a recent year, Protos has fulfilled more than 950 work orders across the energy industry, including rapid-response and permanent assignments. Scaling up for a turnaround means deploying unarmed security officers at access points, off-duty law enforcement managing external traffic and remote guarding covering perimeter blind spots. That’s a coordinated deployment, not a patchwork of separate vendor calls. 

One Program, Multiple Service Lines

A common pain point for energy security leaders is vendor fragmentation. One company handles officer staffing. Another covers off-duty law enforcement. A third manages remote monitoring. That means multiple contracts, multiple points of contact and multiple sets of performance gaps to track. 

Protos consolidates guarding services, off-duty law enforcement and remote security under a single program. For a refinery turnaround, that might mean unarmed security officers at vehicle gates, off-duty law enforcement officers managing external traffic flow and solar-powered cameras covering remote sections of the perimeter. 

The GPS-verified platform tracks officer location and shift data in real time. Guard touring systems log patrol routes across a facility so security leaders know who was where and when. Billing reflects actual hours worked, not scheduled hours. For a security director managing a large facility with hundreds of subcontractors moving through every day, that level of visibility changes the job. 

Protos in Energy:

By the Numbers

321,900+

hours of security provided across the energy industry

46 

energy clients, including all 5 of the top oil & gas companies in the US 

950+

work orders fulfilled, including rapid-response and permanent assignments

Consistent Coverage Across the Full Footprint

Protos has operated across the full range of energy environments: remote pipeline construction, Gulf Coast refineries and substations in every state. The security challenges shift by geography, but the underlying need holds constant — coverage that shows up when and where it’s supposed to, with the flexibility to scale when conditions change. 

For security leaders managing a distributed energy footprint, that consistency isn’t a feature. It’s the baseline requirement. 

Learn more about Protos’s energy security services at protossecurity.com. 

Explore our petrochemical and energy security blogs

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.