Protos Security
Protos promises a modern security experience that never settles and dynamically adapts when, where and how it’s needed.
By vetting, training and orchestrating thousands of local owner/operator security vendors, plus the largest off-duty law enforcement network, Protos delivers scalable protection in any situation.
Our proprietary platform puts improved staffing, vetting, training, visibility, accountability and flexibility at your fingertips, including custom reporting and actual-time billing.
From the C-team to the field team, our entire organization is committed to your hassle-free and always-accountable customer experience across all four of our security service lines: guarding, off-duty, specialized and remote.
Our proprietary Dynamic Security Management Platform puts improved staffing, vetting, training, visibility, accountability and flexibility at your fingertips.
By vetting, training and orchestrating thousands of local owner/operator security vendors plus the largest off-duty law enforcement network, we can instantly provide reliable, experienced security professionals who care about your community as much as you do. That means scalable protection for people and property in any situation.
We’re relentless about living up to our promises. If issues arise, we will not rest until we make it right.
We proactively respond to and solve any issues with urgency, while providing custom reporting and actual-time billing so you know exactly what’s going on.
Our forward-thinking team is comprised of focused, dedicated, and experienced security industry leaders. Their knowledge and expertise come together to create a better organization for our clients, vendors, employees and other stakeholders. Meet the leaders of Team Protos:
Dallas, TX
Off-Duty Services
Houston, TX
Off-Duty Services
Los Angeles, CA
Specialized Services
Atlanta, GA
Remote Services
Washington, DC
Specialized Services
Roanoke, VA
Guarding Services
Norwalk, CT
Corporate Headquarters
Chicago, IL
Specialized Services
Nashville, TN
Specialized Services
Services
Services
110 Franklin Road SE
8th Floor
Roanoke, VA 24011
PHONE: 866.403.9630
VA LICENSE: (DCJS ID: 11-5615)
Services
Services
Get In Touch With Us
Contact us today to learn more about our agile, adaptable Security services.
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Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.
Anthony “Tony” Escamilla joined Protos Security in 2018 as Chief Financial Officer. With over 35 years of diverse industry experience, Tony is an accomplished senior executive who brings significant expertise across all core operating functions after having led finance, accounting, HR, IT, legal and operations departments at numerous companies. He also has an extensive background in debt and equity capital markets transactions as well as mergers & acquisitions. Tony’s diverse corporate background includes investment & commercial banking, media & entertainment, financial consulting and public accounting. He is a Certified Public Accountant and a member of the American Institute of Certified Public Accountants. Tony holds a bachelor’s in accounting from The University of Connecticut and an MBA with a concentration in finance from The University of Texas at Austin.
Mike Jacobs joined Protos Security in 2023 and currently serves as the Chief Operating Officer. Before joining Protos, Mike served as Chief Operating Officer for an amenities provider to the multifamily housing industry. He has a diverse background in consulting for senior leaders of companies owned by private equity, leading continuous improvement efforts in manufacturing, distribution, financial services and food service. Prior to that, Mike was the Senior Vice President of Manufacturing for the Eastern Division of Simmons Bedding, drastically improving customer satisfaction and increasing profitability while supporting the introduction of new channels and the largest product redesign in the company’s history. Mike graduated Magna Cum Laude from the University of North Carolina at Greensboro. He is a Certified Lean Six Sigma Sensei from Villanova University.
Peter Platten is the Chief Revenue Officer for Protos. Prior to joining the company in December 2020 as the Senior Vice President of Sales & Strategic Accounts, he spent a decade working for a large global security organization. During his tenure, he held various roles including Vice President of National Sales and Region Vice President of Sales & Operations. Peter has also held executive level positions with Fortune 500 companies in the financial and technology sector. Throughout his career, Peter has established a proven track record within enterprise sales, leadership and the security industry. Peter’s expertise includes optimizing processes throughout the sales journey as well as implementing innovative client retention programs. As a leader, he has developed and led highly successful sales teams while consistently exceeding targets. Peter holds degrees in finance and computer science from Ferris State University.
Daniel “Dan” Arnold joined Protos in 2021 and currently serves as the Senior Vice President of National Operations. His industry experience includes ten years with a large security company, first as a District Manager and then as an Area Vice President. He also has six years of experience in the retail security industry working for a national retail chain. Dan is currently a member of ASIS International, the world’s largest association for security professionals and has held various board member positions for the Omaha chapter. He holds a MBM from Doane University and a bachelor’s in business administration from Nebraska Wesleyan University.
Angela Flood joined Protos Security in 2019 as the Corporate Controller. With over 18 years of diverse industry experience, she is an accomplished controller who brings significant expertise across all core accounting functions, including general, technical, and acquisition-related accounting as well as internal controls and accounting operations. Prior to joining Protos, Angela served as the Corporate Controller for HomeServe USA and as the Global Platform Controller for Louis Dreyfus Commodities. She is also a Certified Public Accountant in New York State. Angela holds a bachelor’s in accounting and finance from Marist College and a Master of Accountancy from the University of Connecticut.
Matt Shedlock is the Senior Vice President of Sales & Enterprise Accounts at Protos Security, bringing over 20 years of transformative leadership experience to the role. Prior to joining Protos, Matt held the position of VP of Sales at ODP Business Solutions and served in various VP roles at XPO Logistics. Known for his inspirational leadership style and strategic sales planning, Matt has a proven track record of driving revenue growth through operational efficiency and organizational design for several multibillion-dollar companies. With expertise in enterprise sales leadership, commercial strategy, and sales operations, Matt excels in change management, employee engagement, and exceeding financial goals. He holds a degree in Business Management and Communication from Bryant University.
Cameron Tabor joined Protos Security in 2014 and currently serves as the Senior Vice President of Software Engineering. With over 20 years of experience, Cameron has made a distinguished career of building and managing software systems. His past roles include Software Architect for companies including InnovaSystems International and Reynolds & Reynolds. Now, as the lead software architect for Protos, his contributions are essential as we continue to innovate, delivering new value-added benefits to our clients. Cameron holds a bachelor’s degree in computer science from the Virginia Military Institute.
Ryan Wessendorf joined Protos Security in 2022 and is the Senior Vice President of Finance. Prior to joining the company, he served as Director of Commercial Finance for Rizing, where he was responsible for multiple aspects of the finance function for a private equity backed IT services and software firm. Ryan has a diverse background in accounting and finance holding multiple roles at other firms such as Royal Bank of Scotland (RBS) and IBM. Ryan holds an MBA from Quinnipiac University and holds bachelor’s degrees in both accounting and management from the State University of New York at Plattsburgh.
Alyssa Wilson joined Protos Security in 2020 and currently serves as the Senior Vice President of Marketing. With over 12 years of experience, she brings extensive knowledge in multichannel marketing. Alyssa is a data-driven marketing leader with a proven history in organizational digital transformation. Throughout her career, she has worked in B2B and B2C companies including security, consumer goods, software development, events and manufacturing. Alyssa is skilled in marketing strategy, digital marketing, email marketing, user experience, product-to-market project management and market research. She holds a bachelor’s degree in communications and public relations from Shippensburg University of Pennsylvania.
Glen Sider joined Protos Security in 2022 as the Vice President of Vendor Management, bringing with him over 25 years of operational and leadership experience in Vendor Relations, IT, Law Enforcement Support, Procurement, Security and Investigations. With significant start-up experience, Glen’s expertise in identifying efficiencies and deploying solutions brings an entrepreneurial approach to Protos’ Vendor Management team. Glen’s dedication to the security industry is evident in his maintaining a NY State Armed Guard license and standing a post when time permits. He has been awarded a citation by FBI Director Robert Mueller for Exceptional Service in the Public Interest.
Jennifer Araujo joined Protos Security in 2023 as the Vice President of Human Resources. With over 20 years of experience, Jennifer has an extensive background as a human resource leader who is skilled in aligning HR policies, programs and practices to engage employees and drive business success. Prior to joining Protos, Jennifer held various roles in human resources at Charter Communications where she led a national team of 39 people who delivered strategic and tactical support to 700 domestic locations. Jennifer holds a Master of Science in Education from Indiana University Bloomington.
Julie Fraser joined Protos in 2022 and serves as the Vice President and Deputy General Counsel. Prior to joining Protos, Julie gained extensive experience in commercial practice at law firms in both Massachusetts and Connecticut. She also worked on the commercial teams at a market leading legal research and publishing company as well as the largest global alternative legal service provider for several years. She holds a bachelor’s degree in criminal justice from Stonehill College and a law degree from Suffolk University Law School in Boston.
Regina has worked within Protos companies since 2012. She has performed in various roles within the organization that include networking & communications, human resources, investigations, client relations and project management. In her current role, Regina oversees network, communication and information systems and enterprise-wide cyber security. She also is responsible for implementation of Protos’ extensive IT Infrastructure Road Map which includes full-system integrations, software rollouts and management of cross-functional external teams to achieve IT deliverables within tight, client-focused timelines. Prior to her career with Protos companies, Regina worked as an IT consultant on system migration projects for a large energy provider in Southern New Jersey and worked for PriceWaterhouseCoopers in Philadelphia as a member of their Global Technology Solutions group. Regina holds a Bachelor of Arts degree in Communications from Rowan University.
Vipin Kalra joined Protos Security in 2022 and currently serves as the Vice President of Mergers and Acquisitions. Prior to joining the company, he was part of the Mergers & Acquisitions team at Broadridge, where he executed over 20 transactions of mid-market businesses. Vipin has a diverse background as a seasoned M&A, finance and strategy leader across corporate and private equity backed businesses. Vipin holds an MBA from the University of Chicago’s Booth School of Business and a Bachelor of Science in Industrial Engineering from Columbia University.
Heather Miller joined Protos Security in 2024 and currently serves as the Project Management Officer. With over 15 years of experience, she brings extensive knowledge in operational excellence, business strategy and project management. Heather has a strong track record of leading, developing and coaching teams to deliver scalable and sustainable business results. Throughout her career, she has worked in both B2B and D2C companies, ranging from start-ups to Fortune 500. Heather is skilled in project management, data analysis, strategic planning, change management and has her Lean Six Sigma Black Belt certification. She holds a bachelor’s degree in technical design and business management from Ohio State University.
383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700
Chief Executive Officer
Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.