Why Protos Security?
Protos is the premier provider of security guard and off-duty police services, placing our innovative technology and customer-centric approach at the center of our offerings.Let’s Chat!
97Customer Retention Rate
We take pride in building long-lasting relationships with our customers by showing them a better way to manage their security program.
4Largest in the Nation
When considering our vendor network, Protos’ expansive reach positions us as the 4th largest physical security services provider in the U.S.
Protos provides services to more than 21,000 locations annually across multiple industries, staffing the posts with a variety of security officer solutions.
16Annual Service Hours
More than 16 million annual hours of security services are provided to our customers across the U.S. and Canada, capturing every minute in our proprietary software.
Protos Security is the largest technology-enabled security officer management company in the United States. We offer our clients a customized and integrated approach to managing security officer and off-duty police programs, remote video guarding solutions, and security device services. Protos provides state-of-the-art technology and data analytics and delivers holistic security risk mitigation services to Fortune 500 clients throughout North America.
Our extensive network of over 4,000 vendors is the industry’s largest network of screened and vetted security officers. This places us ahead of other providers by allowing us to offer the largest bench of officers, and enables us to have the fastest speed to post in the industry. Our 97% client satisfaction rate speaks for itself and clients love using our innovative technology offerings. We serve 21,000+ client locations throughout US and Canada, which are all supported by our 24/7 dispatch team.
My name is Troy Kalmus, and I joined Protos in 2021 as a National Sales Director. I am based in Houston, TX and I hold a Bachelors of Business & Managerial Economics from the University of Houston. I have over 25 years of sales, management, and customer service experience. I have been in the security industry the last 3 years. I am currently a member of ASIS International, the world’s largest association for security professionals. Throughout my career, I have developed, managed and contributed to many successful sales teams while never losing sight of the customer service piece. I have also had many employees promoted under my management. I have managed remote teams across Texas and have also worked remotely with great success. My goal is to become a partner with each customer and put myself in their shoes while truly understanding their needs. I listen to the customer’s requests and have open and honest dialogue on expectations up front. Communication on the front end helps the sales process flow smoothly until the end of the sales cycle. I am dedicated to taking care of the customer’s needs and providing great customer service. I am always available for my customers and take ownership of all their requests. My goal is to not make one sale, but to make a customer for life. When not at work I am mostly found at the baseball fields chasing my two teenage boys who play travel ball. I also enjoy boating, traveling, and catching live concerts.
How I can Help
I am an experienced National Sales Director with a demonstrated history working in the security services industry. I have experience with all verticals and vertical expertise in the grocery, automotive, and construction industries. I can provide you with the best security solutions to fit your needs. I focus on the client’s needs first while understanding their business model and providing solutions that meet their demands. I am a true single-source provider for your security needs whether that requires an armed/unarmed guard, off-duty police officers, or remote video guarding services.
Contact me today to find out how Protos Security can assist you in filling permanent, temporary or emergency security assignments on a nationwide basis. We offer demonstrations of our software to show firsthand how we achieve uniformity across a managed services provider model and offer full program transparency for our clients. KPIs and all reporting are available 24/7/365 through the Protos client portal. To see the true power of the Protos client portal and how this data can work to improve your security program, request a demo.