Whitepaper: Securing Complex Enterprise Portfolios

As enterprise risks continue to escalate in
volume, severity and complexity, organizations
require a security partner with the depth,
discipline and agility to respond. Protos
delivers that confidence through a holistic
model, integrating field operations, real-time
technology, centralized management and rapid
responsiveness.

Protos Whitepaper: Holiday Season Security Strategies for Retailers and Distribution

This whitepaper highlights how organized retail crime is becoming more sophisticated, with theft rings targeting both retail stores and distribution hubs at alarming rates. It also examines the financial and operational impact of rising cargo theft and explains how seasonal hiring surges introduce new vulnerabilities across stores and supply chains.

The Power of Mastering Security Basics

person signing paperwork

In today’s increasingly complex security landscape, mastering security basics is more crucial than ever for developing a resilient security program. Advanced technologies and sophisticated strategies play a vital role in modern security efforts, but their effectiveness is heavily dependent on the strength of basic security practices.

Protos Vendor Management Strategy

concept of network-working together

Protos Security reshaped the security industry with a unique approach of matching the best vendors for our clients’ needs through our managed service model. To ensure our network of vendors are held accountable and providing consistent, excellent guarding service, our cloud-based software tool unifies service levels by accurately monitoring performance in real-time and ensuring our clients are billed for actual hours worked.

6 Ways the Protos MSP Model Helps Your Business

view of space of the United States at night showing population centers

As the only true software-enabled managed security service provider in the industry, Protos continues to innovate and differentiate itself. Our unique model stands out from the competition as it allows us to focus on the fulfillment of clients’ needs and expectations, along with other supporting factors such as timely speed to being on post in emergency situations.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.