Protos Whitepaper: Holiday Season Security Strategies for Retailers and Distribution

This whitepaper highlights how organized retail crime is becoming more sophisticated, with theft rings targeting both retail stores and distribution hubs at alarming rates. It also examines the financial and operational impact of rising cargo theft and explains how seasonal hiring surges introduce new vulnerabilities across stores and supply chains.

Protos Security Launches New Client Portal Experience

A desktop computer displaying the Protos Client Portal Dashboard

Protos Security, a leading provider of integrated security solutions across North America, today announced the official launch of its reimagined Protos Client Portal, a centralized platform designed to empower organizations with unparalleled control over their security programs. The upgraded technology was unveiled at the GSX 2025 Conference in New Orleans, where attendees experienced live demos of its intuitive data navigation, real-time insights and interactive mapping interfaces.

How to Secure Distribution Centers with a Multi-Layered, Holistic Approach

Large distribution warehouse with workers in orange safety vests processing packages

The holiday season is the busiest, and riskiest, time of year for manufacturing and distribution centers. With inventory overloads, extended operating hours and rapid hiring of temporary staff, facilities become prime targets for theft. Protos specializes in delivering comprehensive security solutions, helping logistics leaders protect assets, mitigate risks and maintain operational continuity, especially during seasonal peaks.

In-House vs. Outsourced Security: Which is Right for Your Business?

A uniformed security officer holding a radio stands on a staircase inside a modern building.

When it comes to protecting your people, property and peace of mind, one of the most important operational decisions a business can make is how to staff and manage its security presence. This blog will explore the key differences between in-house and outsourced security contractors, examine the pros and cons of each approach and help you evaluate which option best fits your organization’s needs.

The People, Places and Purpose Behind Protos’ Guarding Services

Did you know that Protos Security is considered one of the fastest-growing guarding companies in North America? Since being acquired by the private equity firm Southfield Capital in 2019, Protos has experienced remarkable growth – acquiring new businesses, increasing our workforce, advancing the proprietary software that first set us apart and broadening our service offerings to include guarding, off-duty, specialized and remote services divisions.

Workplace Violence Prevention Strategies: How to Create a Safer Work Environment

Employees seated in a training room attentively listening to a workplace safety presentation, with a projector screen at the front and an orange-colored wall in the background.

Workplace violence affects every industry, posing risks to employee safety, business continuity and legal compliance. At Protos, we believe that prevention starts with preparation. In this article, we explore actionable workplace violence prevention strategies, training approaches and risk management frameworks to help organizations create safer, more resilient environments.

Driving Efficiency in Law Enforcement: How Protos Select Transforms Off-Duty Operations

A digital mockup displaying six smartphones, each showing different screens of a mobile app interface named "Protos Select."

Protos Security spotlights the growing success of Protos Select, a mobile platform purpose-built for off-duty law enforcement seeking flexible, high-quality job opportunities. Since its rollout, Protos Select has become a trusted solution for both off-duty law enforcement and agencies, simplifying off-duty shift management and creating new standards for transparency, speed and reliability.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.