Why Protos?

SECURITY SERVICES FOR High tech and Data centers

Protect high tech and data centers with our dynamically adaptable solutions, including safety training and access control management.

A modern
security Experience

Our security solutions protect data and intellectual property, keeping pace with a rapidly evolving industry. As the leading provider of technology and data services, we help take on the responsibilities and concerns faced by the telecommunications and high-tech industry. That’s why our state-of-the-art software offers real-time insights and full data transparency into your security program.

Our security personnel are highly skilled in securing high tech facilities for unparalleled protection and compliance with national security standards.

Monitoring for High Tech Security

When your high tech facility needs security solutions that align with strict access protocols and sensitive operational environments, Protos delivers with a powerful combination of experienced remote video guards and cloud-based video management technology.

Our remote video guarding services enable real-time surveillance, rapid threat response and seamless integration with access control systems.

A dedicated team of trained professionals continuously monitors live camera feeds and motion-triggered events, ensuring proactive intervention. From system design and camera installation to alert configuration and ongoing support, each solution is fully customized to meet the complex needs of data centers and other high tech facilities.

security officer working at computer
computers and devices showing Protos' software technology

Purpose-built Technology

Our proprietary Dynamic Security Management Platform puts improved staffing, vetting, training, visibility, accountability and flexibility at your fingertips. Plus, our portal provides insights based on real-time local observations and national industry insights. 

Now you can easily manage a security strategy—and save time and money with more efficient operations—all while reducing risk and liability.

One of the key features of our Dynamic Security Management platform is our Guard Touring program. The dashboard simplifies tracking started versus scheduled tours and completed versus scheduled checkpoints. Utilizing our Guard Touring capabilities allows you to stay updated at the portfolio level and manage your security officers’ tasks effectively, while maintaining comprehensive oversight of all vendors.

Safety and Industry Regulations

We help you maintain a safe, compliant environment with security officers who are highly experienced and up to date with the latest safety and compliance regulations in the telecommunications and high tech industry.

Emergency
Security

We protect your high tech facility with proactive, immediate and post-incident services for safety and continuity during any type of emergency. Our experienced security professionals are trained to respond rapidly, minimizing disruption and safeguarding critical infrastructure.

 

Securing high-risk facilities

We implement stringent security measures, including specially trained security personnel and advanced security systems to safeguard deliveries, protect confidential information and protect the facility from high-risk threats.

Local expertise, agile coverage

By vetting, training and orchestrating thousands of local owner/operator security vendors plus the largest off-duty law enforcement network, we can instantly provide reliable, experienced security professionals who care about your community as much as you do. That means scalable protection for people and property in any situation.

And while Protos is not a Minority or Woman Owned Business, 52% of Minority, Woman, Disabled or Veteran owners make up Protos’ vendor network. We are able to place these companies at a particular location if that is a request by the client.

All Protos clients Receive:

A purpose-built portal

From onboarding through ongoing support, we monitor and measure your security using our cloud-based proprietary software. Our Portal is accessible to as many of your team members as needed, on any device. It delivers improved transparency, accuracy, accountability and efficiency by providing real-time information (like data-validated billing) as well as historical data for identification of longer-term trends. Beyond data transparency, you can use the Portal to order security services, make sure your teams are currently onsite, track KPIs and download reports. Any feedback you share feeds the software development pipeline — that’s part of our continuous improvement.
Always-accountable customer service

With Protos, you get a single point of contact to coordinate a team of experts dedicated to delivering on today’s needs and preparing for tomorrow. National Account clients receive additional support through the Enterprise Accounts Group, who act as client advocates and offer strategic security program guidance.

All account team members are backed by our 24/7 dispatch and operations team. That means you can always get help with monitoring daily events, billing and invoicing, post fulfillment, new service requests, changes to existing assignments and communicating client portal enhancements. From our purpose-built technology to our professional teams, we promise an unwavering experience.

Testimonials

WHAT OUR high tech Clients ARE SAYING

Download

Interested In Learning More ?

Discover the latest trends, emerging technologies and proven best practices shaping security in the high tech industry with our free PDF guide. Whether you’re focused on protecting sensitive data or meeting strict compliance standards, this resource is built for security and operations professionals in critical environments.

Contact a Security Expert

Contact Us 3 Column (Pardot-2025 new contact form)
Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.