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World Cup 2026: What Fans Don’t See Behind the Scenes

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Dan-Arnold-SVP-National-Operations

Written by:

Dan Arnold

Senior Vice President of National Operations, Protos Security

Dan Arnold joined Protos in 2021 and serves as the Senior Vice President of National Operations. His industry experience includes 20+ years in the security industry. He spent 10 years with a global security company as an Area Vice President and has six years of experience in the retail security industry working for a national retail chain.

Behind the matches is a multi-agency operation focused on flow, communication and keeping millions of fans moving safely.

Key Highlights:

  • World Cup 2026 will rely on coordination across law enforcement, venues, transportation and private security operating as one system
  • Most risks emerge in high-traffic transition points, making crowd flow, communication and timing critical
  • Fans can improve their experience with simple steps: plan ahead, follow official guidance and stay aware in crowded environments

The countdown to the 2026 World Cup has already started in my house. Growing up in a small town in Nebraska in the early 1990s, I wouldn’t have guessed soccer would become part of our routine. That changed years ago watching my first World Cup match with the U.S. team. What drew me in was the pace, the structure and the way teams operate as a system, not just a collection of players.

Now, with three kids playing club and travel soccer, most weekends revolve around fields and tournaments.

At the same time, I’ve spent my career in security operations. So, when I look at an event like the World Cup, I see both sides — the fan experience on the surface, and the operating system behind it.

The work starts long before kickoff

The World Cup is not just a sporting event. It’s one of the most complex, multi-agency operations in the world.

Matches will be played across the U.S., Canada and Mexico, with millions of fans moving between cities, stadiums and public spaces over the course of several weeks. Planning for that does not begin months in advance. It begins years ahead.

Read the full article on SecurityInfoWatch.com.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.