Knowledge Hub

Stay informed with the latest trends, strategies and thought leadership articles in the world of security services. Protos’ knowledge hub delivers news and blog articles to help businesses and individuals safeguard what matters most.

Here you’ll find valuable resources to support your security goals.

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The holidays bring record foot traffic, higher sales volumes and a rise in theft. Seasonal crowds and temporary staff can create an environment that fosters organized retail crime (ORC) and opportunistic theft. This article explores how staffing challenges and increased inventory create unique holiday season security risks and how retailers can strengthen their loss prevention programs through layered retail security strategies.
Protos Security recently attended the Global Security Exchange (GSX) 2025 Conference in New Orleans, LA. Protos made a strong impact, leveraging our deep industry expertise to better understand and address the evolving needs of businesses across sectors. Through live demos, thought leadership sessions, interactive engagement walls and more, Protos demonstrated how technology, transparency and trust continue to define the next generation of security solutions.
This whitepaper highlights how organized retail crime is becoming more sophisticated, with theft rings targeting both retail stores and distribution hubs at alarming rates. It also examines the financial and operational impact of rising cargo theft and explains how seasonal hiring surges introduce new vulnerabilities across stores and supply chains.
This article is part of our holiday security series, which also covers surge staffing, seasonal staff best practices, holistic multi-layered security and high-value transport strategies. In this blog, we’ll break down the unique holiday security challenges facing warehouses and distribution centers, explore proven strategies for theft prevention and share practical steps for mitigating risks such as employee theft and cargo loss.
As the holiday season approaches, retailers and distributors turn to seasonal and temporary staff to meet rising demand. By implementing a thoughtful set of security best practices, companies can both anticipate vulnerabilities and equip seasonal staff to succeed. Consider these five core practices to help secure your retail and distribution centers during the holiday season.
Protos Security, a leading provider of integrated security solutions across North America, today announced the official launch of its reimagined Protos Client Portal, a centralized platform designed to empower organizations with unparalleled control over their security programs. The upgraded technology was unveiled at the GSX 2025 Conference in New Orleans, where attendees experienced live demos of its intuitive data navigation, real-time insights and interactive mapping interfaces.
Standard freight may carry goods with relatively low replacement costs, but high-value shipments, such as pharmaceuticals, electronics and technology, are prime targets for organized crime networks. Protos delivers specialized security solutions to protect high-value cargo from theft. Our tailored strategies safeguard shipments and facilities during peak season and beyond, ensuring your supply chain and brand remain secure.
The holiday season brings a surge in shipments, seasonal workers and around-the-clock operations, making distribution centers prime targets for theft, pilferage and safety risks. This article explores how proactive holiday security planning can protect facilities from escalating threats like cargo theft and workplace incidents while ensuring smooth operations during peak demand.
The holiday season is the busiest, and riskiest, time of year for manufacturing and distribution centers. With inventory overloads, extended operating hours and rapid hiring of temporary staff, facilities become prime targets for theft. Protos specializes in delivering comprehensive security solutions, helping logistics leaders protect assets, mitigate risks and maintain operational continuity, especially during seasonal peaks.
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Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.