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Stay informed with the latest trends, strategies and thought leadership articles in the world of security services. Protos’ knowledge hub delivers news and blog articles to help businesses and individuals safeguard what matters most.

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Protos Security, a leading provider of integrated security solutions across North America, today announced the official launch of its reimagined Protos Client Portal, a centralized platform designed to empower organizations with unparalleled control over their security programs. The upgraded technology was unveiled at the GSX 2025 Conference in New Orleans, where attendees experienced live demos of its intuitive data navigation, real-time insights and interactive mapping interfaces.
Standard freight may carry goods with relatively low replacement costs, but high-value shipments, such as pharmaceuticals, electronics and technology, are prime targets for organized crime networks. Protos delivers specialized security solutions to protect high-value cargo from theft. Our tailored strategies safeguard shipments and facilities during peak season and beyond, ensuring your supply chain and brand remain secure.
The holiday season brings a surge in shipments, seasonal workers and around-the-clock operations, making distribution centers prime targets for theft, pilferage and safety risks. This article explores how proactive holiday security planning can protect facilities from escalating threats like cargo theft and workplace incidents while ensuring smooth operations during peak demand.
The holiday season is the busiest, and riskiest, time of year for manufacturing and distribution centers. With inventory overloads, extended operating hours and rapid hiring of temporary staff, facilities become prime targets for theft. Protos specializes in delivering comprehensive security solutions, helping logistics leaders protect assets, mitigate risks and maintain operational continuity, especially during seasonal peaks.
Every hurricane season brings a combination of uncertainty, urgency and high stakes, making hurricane security services essential for protecting businesses against both the immediate and secondary dangers of a storm. This is where hurricane security services and comprehensive storm damage site security become invaluable. They provide the specialized planning, rapid deployment and on-the-ground protection needed before and after a storm.
Natural disasters leave organizations with more than just physical damage; they also must navigate increased security risks, operational vulnerabilities and pressures to resume as normal. Temporary guard deployments provide a stabilizing force during the clean-up and rebuilding phases, ensuring assets are protected, operations stay on track, and employees and partners can return to work safely.
In the wake of a natural disaster, businesses face not only the daunting task of physical recovery but also the financial burden of navigating insurance claims and legal exposure. Accurate incident reports, photos and access logs captured by security officers can significantly accelerate insurance claims, reduce disputes and protect against legal exposure. With Protos, clients gain real-time visibility through a centralized client portal, ensuring faster recovery and stronger business continuity.
During unpredictable crises, organizations with high-value assets must be prepared to respond swiftly, discreetly and with precision. This case study examines how Protos Security delivered a seamless, high-stakes recovery for one of the world’s largest financial institutions following the January 2025 Pacific Palisades wildfire.
Protos is proud to announce that it has been selected as a finalist in two categories for the 2025 U.S. Outstanding Security Performance Awards (OSPAs). The awards ceremony will be held on September 28 during the 2025 Global Security Exchange (GSX) Conference in New Orleans, LA.
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Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.