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RFP Toolkit

Get the Enterprise Security RFP Toolkit

A practical 6-file package for building an apples-to-apples, accountability-first security sourcing process – including a bid workbook, KPI requirements, bidder Q&A tracker, and internal evaluation scorecard.

Built for multi-site programs that need cleaner vendor comparison, clearer pricing rules, and stronger post-award accountability.

Complete the form to get immediate access to the toolkit and supporting files.

KH RFP Toolkit Download (Pardot - RFP Toolkit Download KH)

What's Inside the Toolkit:

This toolkit is built to standardize how security vendors respond across scope, staffing, pricing, reporting, KPI ownership, and commercial terms. Instead of comparing promises, your team gets a working structure for comparing mechanics, accountability, and total value.

Inside the toolkit:

  • Start Here Guide — how to use the package and organize the process
  • RFP Template — structure for scope, pricing, service requirements, and bidder instructions
  • Bid Workbook — apples-to-apples pricing and cost comparison across bidders
  • Bidder Questions Log — track clarifications, follow-ups, and inconsistencies during evaluation
  • Internal Evaluation Scorecard — compare vendors on more than one visible rate

Best for:

  • Procurement teams running formal RFP processes
  • Security leaders who need cleaner accountability requirements
  • Multi-site programs that need more consistent vendor comparison

WITH THIS TOOLKIT, YOU CAN:

01

STANDARDIZE VENDOR RESPONSES

Use a consistent structure for scope, pricing, staffing assumptions, and commercial terms so apples-to-apples comparison is easier and more defensible.

02

SEE WHAT ACTUALLY DRIVES COST

Bring visibility to wages, overtime rules, technology, reporting, vehicle costs, and pass-through charges before award.

03

COMPARE TRUE VALUE — NOT JUST RATE

Evaluate bidders on KPI ownership, accountability, timekeeping, transition readiness, and total program economics.

04

REDUCE POST-AWARD SURPRISES

Tighten pricing instructions, service expectations, and verification requirements before they turn into invoice disputes or service problems.

WHEN TO USE THIS TOOLKIT

Use this toolkit when your team needs a cleaner, more defensible way to structure vendor comparison before award.

This is especially useful when hidden costs, inconsistent service expectations, weak invoice detail, or informal evaluation methods are making the process harder to control.

BEFORE A NEW RFP OR REBID GOES OUT

WHEN YOUR CURRENT RFP TEMPLATE IS OUTDATED

WHEN VENDOR PRICING IS HARD TO COMPARE

WHEN BILLING ISSUES OR SERVICE GAPS KEEP SHOWING UP

Built for Real-World Security Programs

This isn’t a generic template. It’s designed around real operational needs—covering everything from electronic timekeeping and incident reporting to KPI tracking and service accountability.

Ready to streamline your security RFP process?

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.