A Security Network Built on Trust
The Protos network is more than a collection of security vendors. It is an intentionally built ecosystem designed to connect clients with reliable security resources across the United States, Canada and Puerto Rico.
With more than 2,000 locally owned and operated security companies and access to the nation’s largest network of off-duty law enforcement officers, Protos can support a wide range of assignment types, markets and client needs. That reach is strengthened by the systems and people responsible for managing the network every day.
From sourcing and vetting to onboarding, compliance and performance management, Protos maintains an active role in supporting its vendor partners. Each step helps create the level of trust and accountability required to deliver a consistent security experience.
Vetting and Onboarding Set the Foundation
Protos views its vetting and enrollment process as the foundation of a successful partnership. Before vendors are activated for their first assignment, they participate in a live onboarding session covering Protos processes, procedures, technology and available resources.
Vendors also receive a handbook and vendor success guide to help them understand expectations and prepare for their work with Protos. This process gives vendor partners the information they need to begin assignments with greater confidence.
When a vendor partner is prepared from day one, clients benefit from that preparation from day one.
Strong Relationships Support Better Performance
Every vendor in the Protos network has a dedicated vendor relations manager who serves as a primary point of contact and advocate. This relationship-based approach gives vendors access to consistent support while helping Protos better understand their strengths, capabilities and areas for growth.
Each vendor brings a different combination of experience, local knowledge and operational capabilities to the network. Protos works to understand those differences so the right resources can be connected with the right assignments.
Ongoing communication and coaching also create opportunities for continuous improvement. Vendors that stay engaged with Protos resources and feedback are better positioned to support clients, their customers and their associates.
The strength of the Protos network comes from the partnerships behind the protection. By combining local expertise with centralized oversight, strong vendor relationships and technology-enabled support, Protos helps clients access capable security resources while maintaining a consistent experience.
Watch the video above to learn more about how Protos builds and supports its vendor network. To learn how Protos can help support your organization’s security needs, visit the Protos Security services page.