Protos Whitepaper: Adapting Security Strategies in a World Where Change Is the Only Constant

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How Budget Constraints, Public Behavior and Evolving Threats are Shaping Security Solutions

The security landscape is constantly fluctuating, with retail businesses facing challenges due to economic pressures, shifting public behaviors and increasingly complex threats. Retailers and organizations must proactively adapt their security strategies to maintain safety, reduce losses and protect brand reputation. Rising labor costs and inflation are impacting security budgets, necessitating a data-driven approach to investments. Meanwhile, changes in consumer behavior – marked by increased aggression and theft brazenness, amplified by social media – require security teams to act swiftly and strategically.

This whitepaper explores the key factors shaping modern security solutions and highlights the importance of working with a security provider that offers more than just security services. Businesses need a trusted partner capable of evolving alongside them, providing proactive insights, continuous improvement programs and flexible, integrated security strategies. By prioritizing transparency, accountability and agility, organizations can optimize their security investments and navigate the challenges of an unpredictable world.

Download this whitepaper to discover how leading retailers are adapting their security strategies to combat rising theft, shifting public behavior and budget constraints in today’s unpredictable landscape.

Adapting Retail Security Strategies Whitepaper - 3 Column (Pardot-adapting retail download whitepaper))
Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.