Cameron Tabor was interviewed by Security Sales & Integration about the growth of artificial intelligence operational assistants and how they can help security teams.
Security Sales & Integration: Nearly every security technology company now claims to use artificial intelligence. What specific operational problem did Protos set out to solve with its new AI-powered operational assistant?
Cameron Tabor: Security teams don’t have a data shortage. They have a time shortage. The information is already in the system: incidents, shift coverage, site history, vendor performance and billing. But it’s spread across so many reports that answering one question can mean opening five of them and reconciling the information by hand.
We set out to remove that friction. The Protos Assistant lets a user ask a straightforward question, such as which locations had the most incidents this month or where fulfillment is trending down and receive a useful answer quickly. The goal wasn’t to add AI for its own sake. It was to shorten the distance between an operational question and an informed decision.