Fast Pay, Full Control: How Protos Select is Redefining Off-Duty Law Enforcement Work

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For law enforcement personnel, working off-duty assignments is a critical way to earn additional income, support their families and strengthen community safety beyond their official duties. But for far too long, the off-duty landscape has been riddled with inefficiencies – from manual scheduling to delayed compensation and administrative headaches. 

That’s where Protos Select, the innovative mobile app developed by Protos Security, steps in to drive a much-needed transformation. Designed specifically for off-duty law enforcement, Protos Select empowers personnel, agencies and coordinators with tools that streamline job management, improve transparency, and, most importantly, ensures that eligible off-duty personnel receive payment within 48 hours of completing a shift. 

Let’s explore how Protos Select is becoming the gold standard for off-duty work, and why fast payment are just the beginning of what makes this app so impactful to the off-duty world. 

Addressing an Industry-Wide Problem: Delays and Disorganization 

The demand for off-duty law enforcement is at an all-time high – and it’s being fueled by more than just local needs. In today’s climate of heightened political tensions, staffing shortages in public safety, and growing concerns over workplace community and security, businesses and agencies across the nation are turning to off-duty law enforcement as a trusted solution. 

With over 800,000 law enforcement serving communities across the U.S., their presence has become a critical resource not only for retail stores, construction sites and public events, but also for corporate campuses, schools, hospitals and other high-risk or high-traffic environments. As global instability influences domestic security planning, private demand for dependable, uniformed protection continues to rise. 

Despite this growing reliance, off-duty shift coordination is often plagued by outdated and inconsistent systems. Law enforcement may wait weeks or months to be paid, coordinators juggle spreadsheets and paper logs, and agencies are burdened with inefficient tracking, scheduling challenges and compliance concerns due to lack of centralized oversight. 

This fragmented approach doesn’t just lead to operational and administrative burdens – it also jeopardizes trust, safety and engagement. 

These are the problems that our proprietary mobile app, Protos Select, was built to solve. 

The Breakthrough: Fast, Reliable Payment in 48 Hours

Out of all of Protos Select’s benefits, the most groundbreaking for eligible law enforcement is the ability to receive payment within 48 hours of completing a shift. 

This isn’t a delayed batch payment process or a third-party workaround. Eligible off-duty law enforcement working through Protos Select get their pay processed quickly, directly and without added service fees. 

Getting paid within 48 hours is a major positive shift in an industry where delays are often the norm.

By eliminating the long wait cycles that have plagued off-duty work for decades, Protos Select gives law enforcement financial peace of mind and strengthens their incentive to take on more jobs with confidence. 

Why It Matters

  • Law enforcement can plan their finances more accurately 
  • Payment predictability helps with budgeting and emergencies 
  • Faster payouts increase job satisfaction and retention 
  • Coordinators and agencies benefit from more motivated and responsive personnel 

A Smarter Mobile Experience for Off-Duty Law Enforcement

While faster payments are a major draw, Protos Select goes far beyond financial incentives. The app was built from the ground up in collaboration with current active and retired off-duty law enforcement who shared their insights, challenges and day-to-day frustrations. From shift scheduling to timekeeping and communication, every feature was designed to shape the app’s core functionality. Their feedback informed every screen, feature and workflow – ensuring the app solves the most common pain points in the off-duty space. 

The result is a purpose-built mobile experience that feels intuitive, reliable and tailored specifically for the law-enforcement community – not a generic scheduling tool. 

Find Work, Fast

  • Law enforcement can browse a dynamic job board that updates in real time 
  • Filter shifts by pay rate, location, date and time 
  • Apply for and request jobs directly within the app, eliminating back-and-forth scheduling 

Stay Organized and In Control

  • An in-app calendar helps users plan work around their primary schedules 
  • A personalized view that tracks applied, approved and completed jobs 
  • Detailed job views include location info, pay, required gear and more 

Accurate Timekeeping & Digital Punch-In

  • GPS-verified clock in/out ensures shifts start and end on time 
  • Law enforcement must be within 50 feet of the job location to clock in 
  • Early departures or absences are automatically flagged, increasing accountability 
The geofencing feature ensures officers are actually on-site before they can start a shift. That level of trust and accuracy has made all the difference with our clients.

Built-In Communication and Compliance

Protos Select is a fully integrated mobile platform built to streamline every step of the off-duty experience. From shift discovery to incident reporting, law enforcement can manage their assignments with ease and confidence. The app delivers real-time push notifications for new shift opportunities, urgent schedule updates, and clock in/out reminders. If an incident occurs during a shift, users can submit secure incident reports with images or video attachments in-app, enabling immediate documentation and supporting compliance across the board. 

These capabilities replace verbal updates, paper logs and text chains, giving both law enforcement and coordinators one clear channel of communication. And because all activities are tracked in real-time, agencies benefit from improved audit readiness, recordkeeping, and accountability – which is critical when working with local governments, large clients and sensitive security environments. 

Coordinators Gain Total Shift Oversight

While off-duty law enforcement enjoy flexibility and fast pay, off-duty coordinators – often the anchor in executing daily operations – gain a resourceful management suite designed to lighten their load. 

With Protos Select, coordinators can:

  • View and manage all job requests by location and client 
  • Assign shifts manually or allow for first-come-first-served claims 
  • Receive notifications and alerts instantly for cancellation or coverage gaps 
  • Access job details (pay, location, timing, equipment requirements) 
The Protos Select app has been a game-changer in my role as coordinator. I can quickly view all of my locations, see which officers are assigned each day and take immediate action when needed.

For Agencies: A Trusted Solution

Agencies looking for an efficient way to manage off-duty work can rely on Protos Security’s Off-Duty Services team, which supports operations across the U.S. and Canada. 

When an Agency Partners with Protos:

  • The Protos Off-Duty Services team handles coverage requests 
  • Protos publishes available shifts in the app 
  • Billing, payments and tracking are fully managed 
  • Agencies get full visibility while offloading administrative work 

Benefits for Agencies:

  • Reduce overhead and manual scheduling 
  • Improve shift accountability and compliance 
  • Get insights on hours worked and incident logs 
  • Increase participation with faster payouts 

Technology That Builds Trust

Security clients truly care about who is protecting their property, facilities and employees. With Protos Select’s geofencing and verified timekeeping, law enforcement are held to a higher standard of transparency, helping build that critical layer of trust. 

Our clients know exactly when officers arrive, when they leave, and where they are during a shift. That transparency has really set us apart.

In addition to GPS tracking, all data is securely encrypted and security personnel information is safeguarded through strict protocols, aligning with law enforcement expectations and legal standards. 

A Platform That Grows with Demand

As demand for off-duty law enforcement continues to rise, Protos Select is scaling to meet the need. With over 12k mobile app downloads, 130k schedules filled and active users nationwide, the platform is quickly becoming the preferred solution for modern law enforcement professionals seeking flexibility and efficiency.

Whether off-duty law enforcement is looking for extra hours on weekends, or a coordinator is tasked with managing security coverage for a multi-location business, Protos Select delivers the tools needed to succeed – while ensuring fast, fair and secure payment.

Fast Pay and Full Control is Just a Tap Away

Protos Select isn’t just an app – it’s a game-changer for off-duty law enforcement. It solves the persistent problem of delayed pay, replaces outdated administrative processes and gives every user – from the newest security personnel to the most seasoned coordinator – the tools they need to thrive in today’s demanding security environment. 

In a profession where liability, efficiency, and trust are non-negotiable, Protos Select set a new standard. 

Ready to experience a better way to work off-duty?

Download Protos Select today and get paid within 48 hours – with total control over your schedule, complete shift transparency and dedicated support from the Protos Off-Duty Services team. 

Person using the Protos Select mobile app on a smartphone to browse and select off-duty law enforcement shifts
Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.