The Protos Experience

OUR Seamlessly
Integrated
services

Protos promises a modern security experience that never settles and dynamically adapts when, where and how it’s needed.

By vetting, training and orchestrating thousands of local owner/operator security vendors, plus the largest off-duty law enforcement network, Protos delivers scalable protection in any situation.

Our proprietary platform puts improved staffing, vetting, training, visibility, accountability and flexibility at your fingertips, including custom reporting and actual-time billing.

From the C-team to the field team, our organization is committed to hassle-free and always-accountable customer experience across all four of our service lines: guarding, off-duty, specialized and remote.

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security guard standing at their post
security guard sitting at their post
security cameras
security guard working on computer

We're purpose-built to proactively protect you with integrity and accountability.

Local expertise, agile coverage

By vetting, training, and orchestrating thousands of local owner/operator security vendors and the largest off-duty law enforcement network, we can instantly provide reliable, experienced security professionals who care about your community as much as you do. That means scalable protection for people and property in any situation.

Modern technology meets security innovation

Our dynamic security management platform puts improved staffing, vetting, training, visibility, accountability, and flexibility at your fingertips. Now you can easily manage a security strategy—and save time and money with more efficient operations—all while reducing risk and liability.

Unmatched, end-to-end transparency

We take responsibility for the safety and security of your operations, both when it works, and when it needs to improve. We proactively respond to and solve any issues with urgency, while providing custom reporting and actual-time billing so you know exactly what’s going on.

Relentless customer advocacy

We’re relentless about living up to our promises. If issues arise, we will not rest until we make it right. From the C-team to the field team, our entire organization is committed to your hassle-free and always-accountable customer experience.

Our
Services

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Icon for guarding services

Guarding

Services

By managing and coordinating relationships with thousands of local owner/operator security vendors, Protos can quickly assemble expert teams to adapt to any situation, at any location.

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icon for off-duty services

Off-Duty

Services

Protos offers second-to-none coverage through the nation’s largest off-duty law enforcement network.

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security related icon for Protos Specializes Services.

Specialized

Services

As part of our comprehensive security options, Protos offers fully customizable end-to-end solutions, including executive protection, investigations, high value transport, production security, site assessments and more.

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icon of a surveillance camera for Protos Remote Services

Remote

Services

When you need eyes on your property with or without a physical presence, Protos provides remote guarding backed by an experienced team.

Testimonials

Latest News &
Blog Updates

Did you know that Protos Security is considered one of the fastest-growing guarding companies in North America? Since being acquired by the private equity firm Southfield Capital in 2019, Protos has experienced remarkable growth – acquiring new businesses, increasing our workforce, advancing the proprietary software that first set us apart and broadening our service offerings to include guarding, off-duty, specialized and remote services divisions.
Workplace violence isn’t just a headline issue, it’s a growing threat that affects employees across industries. Organizations that take a proactive approach to workplace violence risk management position themselves to protect employees and operations more effectively.
Workplace violence affects every industry, posing risks to employee safety, business continuity and legal compliance. At Protos, we believe that prevention starts with preparation. In this article, we explore actionable workplace violence prevention strategies, training approaches and risk management frameworks to help organizations create safer, more resilient environments.
Did you know that Protos Security is considered one of the fastest-growing guarding companies in North America? Since being acquired by the private equity firm Southfield Capital in 2019, Protos has experienced remarkable growth – acquiring new businesses, increasing our workforce, advancing the proprietary software that first set us apart and broadening our service offerings to include guarding, off-duty, specialized and remote services divisions.
Workplace violence isn’t just a headline issue, it’s a growing threat that affects employees across industries. Organizations that take a proactive approach to workplace violence risk management position themselves to protect employees and operations more effectively.
Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.