Multifamily Property Security

Why Protos? SECURITY SERVICES for Multifamily Properties

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Because your security program deserves flexibility

Protos specializes in providing multifamily property security to clients across the country. We understand that ensuring properties and tenants remain safe is top of mind, making it more critical than ever to partner with an experienced security company. Our security solutions offer innovative cloud video surveillance technology and remote video guarding services.

Based in Atlanta, GA, our 24/7 remote guard security center provides constant monitoring of live cameras and motion events. In addition to remote video guarding, we are the only security provider in the country that develops cloud video surveillance exclusively for the multifamily industry. Our team of experts can customize a security program specific to include security guarding and remote video monitoring services. We also empower choice, as you can scale your security program as needed. No matter if your program is long- or short-term, all Protos clients receive access to our client portal, a dedicated service agent and access to our security operations service center.

Multifamily security housing concierge — Remote video guarding services
Protos’ Remote Video Guarding offers many options to ensure multifamily property security. We developed a surveillance solution with immediate response times specific to multifamily properties, which is trusted by many communities across the nation.

multifamily security housing camera — Cloud-based video Surveillance Software
With 24/7 access to live and archived video across all devices, our cloud surveillance software exists to deter or catch any unwanted activity, so it can be dealt with accordingly, provide a mechanism to learn about the usage of the surveilled areas and ultimately help manage a property with ease.

multifamily security patrols — Mobile patrols
Vehicle security patrol services help deter trespassers, loitering, vandalism and crime. We are experienced in providing patrol officers who are available to monitor sites as requested. Our services are fully customizable to meet your needs.

Integrated Security Solutions

Vandalism, theft, property crime and burglaries are just some of the concerns that property managers face. Considering these concerns, property managers concentrate on keeping occupants safe and protecting the buildings and contents of their properties.

By using our integrated security approach, we give you peace of mind while saving time and energy. We offer remote video monitoring services as well as physical on-site security officers. You’ll receive real-time transparent data and insights with our client portal and cutting-edge software. Lastly, we can create a customized plan to secure your sites based on your budget and needs.

By combining physical on-site security with remote guarding video services, you can work seamlessly and feel confident when it comes to managing your sites. When you combine our services, security guards working at your sites are alerted by our remote video guards who are on-site and available to assist immediately. You’ll receive full coverage of your properties to ensure the maximum amount of safety for everyone.

Software Enabled Solutions

Protos was founded on the realization that the security industry was not adopting modern standards and technology. We have been innovating and transforming the industry ever since. We were the first to offer a complete security management dashboard for managing a manned security program. Using any internet-connected device, our clients can view real-time information as well as a data archives for valuable long-term analysis.

And through Protos Labs, our technology division, we are continuing to develop industry leading software to increase operational oversight for our clients.

Vendor Network

Our network of over 4,000 security vendors allows us to ensure your sites have the correct uniforms, trainings and certifications because we right-match their offerings to your requirements. The extensive Protos network covers a variety of needs from emergency and temporary posts to long-term permanent security contracts. The vendor network’s diverse expertise and flexibility allows us to select the right guard company for your needs. It also allows our teams to staff your posts up or down as your needs change.

And while Protos is not a Minority or Woman Owned Business, Protos’ vendor network is made of up of 52% Minority, Woman, Disabled or Veteran owners. We are able to place these companies at a particular location if that is a request by the client.

All Protos Clients Receive:

Client Portal Access

Our innovative, software-forward approach is truly our differentiation. From onboarding through ongoing support, security program health is monitored and measured using our proprietary data-rich software. All Protos clients are granted access to the Protos client portal, for as many users as needed. The platform is a guard force management tool that delivers improved transparency, accuracy, accountability and efficiency. It provides real-time data for greater visibility as well as historical data for identification of longer-term trends and analysis.

From ordering security services on your phone and ensuring your teams are currently onsite to tracking KPIs and downloading detailed reports, managing your security program is easy from one centralized location using the Protos client portal. Many customers also enjoy knowing that feedback provided on our software feeds the software development pipeline so future iterations of the client portal include enhancements driven by customer demand.

A Customer Success Team

Protos clients receive multiple layers of support. All clients are assigned a Service Agent as their single point of contact, and they are available for day-to-day matters as well as routine service assessments. National Account clients receive additional support through the Strategic Account Management (SAM) Program, ensuring we are scaling to meet your needs as your security program grows and changes. The SAM acts as a client advocate and offers strategic security program guidance.

These account team members are backed by our 24/7 dispatch and operations team, meaning assistance is always available. In addition to monitoring daily events, these teams assist with billing and invoicing, ensuring post fulfillment, new service requests, changes to existing assignments, communicating client portal updates and enhancements, and generally having the health of your security program in mind.

What our
multifamily property clients
are saying

Testimonials

“Problems have decreased by over 80% since the installation of the Protos solution. It has caught actions that included package theft, car break-ins, gate damage (twice) and pool damages. All individuals were identified and held responsible.”

Community Property Manager High-rise Community

“The ease of use of the system is something we never had in the DVR days of just buying a hardware device. Protos’ solution makes it so easy to actually manage the community, not just have a recording device in a closet and hope it’s operational when an event occurs.”

President Residential Firm

“Protos worked with us to develop a video surveillance solution to fit the needs of our garden apartment complexes. They continue to work with us to find the right solution for each property as we grow.”

CEO and Founder National Apartment Complex

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