Why Protos?

SECURITY SERVICES FOR Manufacturing and Industrial sites

We apply a modern security approach to manufacturing and industrial sites, to maximize safety to deter theft.
manufacturing facility

A modern
security Experience

We know the manufacturing and industrial security sector have become significant targets for theft, workplace violence, labor relations disputes, vandalism and a host of other crimes.

That’s why Protos offers comprehensive manufacturing and industrial security services across factories, warehouses and distribution centers. Our officers effectively deter crime, prioritizing the protection of personnel above all, while also safeguarding inventory, maintaining the company’s reputation and preventing financial loss.

Monitoring for Industrial Site Security

Our customized solutions create a safe work environment and keep employees protected by preventing theft, break-ins, vandalism and violence on site.

  • Armed and unarmed officers
  • Patrol services
  • Concierge security officers
  • Loss prevention
  • Labor force and strike coverage
security officer working at computer
computers and devices showing Protos' software technology

Purpose-built Technology

Our proprietary Dynamic Security Management Platform puts improved staffing, vetting, training, visibility, accountability and flexibility at your fingertips. Plus, our portal provides insights based on real-time local observations and national industry insights. 

Now you can easily manage a security strategy—and save time and money with more efficient operations—all while reducing risk and liability.

One of the key features of our Dynamic Security Management platform is our Guard Touring program. The dashboard simplifies tracking started versus scheduled tours and completed versus scheduled checkpoints. Utilizing our Guard Touring capabilities allows you to stay updated at the portfolio level and manage your security officers’ tasks effectively, while maintaining comprehensive oversight of all vendors.

By the Numbers

Protos in the Manufacturing Industry

Protos Provides Security to 

10+

Fortune 500 Manufacturing Companies

359 k+

hours of security provided across the manufacturing industry

61

manufacturing clients across 50 states

1600 +

work orders fulfilled

including rapid response and permanent assignments

Working with Protos
You can
Protect

Facilities, equipment, inventory and employees

Manufacturing And Industrial Sites Across North America:

Suffered an average loss of

$ 0 k

per cargo theft incident

Saw an increase of

0 %

in cargo theft losses 

Lost a total of

$ 0 B

Success Stories

These stories exemplify our dedication to our clients and making sure they never have to wonder whether they’re getting the best protection possible.

Automotive Industry Manufacturer:

Armed off-duty law enforcement grew more expensive while quality declined. The security team had to manage poor communication across two providers for armed and unarmed guards. After the client moved to Protos as a single cohesive provider, quality improved and costs dropped by more than $1M.

Commercial Gas Location:

A client handling valuable and dangerous gases needed a guarding solution that fit the community and understood the risks. First, Protos conducted an in-depth needs analysis, then searched within their extensive security network to find the right fit. With a new local owner/operator partner in
place, accountability improved and incidents decreased.

Food Products Supplier:

With looming strikes in multiple states, security leaders needed confidence in their coverage. Protos delivered a comprehensive audit and implemented key security upgrades. Those visible, professional preparations gave leaders the assurance they needed, and the strike never happened — saving $1M per month.

High-risk mitigation and protection

We deploy highly trained officers with specialized skills to monitor, respond to and neutralize potential security breaches.

Access control and management

We add a layer of active surveillance and proactive threat deterrence to reduce theft, protect against loss prevention and mitigate security risks.

Safety and risk mitigation

Security includes safety. That’s why we establish and maintain safety protocols relevant to the industrial industry and performing critical facility safety tasks.

Local expertise, agile coverage

By vetting, training and orchestrating thousands of local owner/operator security vendors plus the largest off-duty law enforcement network, we can instantly provide reliable, experienced security professionals who care about your community as much as you do. That means scalable protection for people and property in any situation.

All Protos clients Receive:

Client Portal Access

The Protos Client Portal is your central hub for visibility, streamlined service requests and powerful performance insights. The Protos Client Portal makes it easier to manage your security program across all locations. With clear data visualizations, historical reporting and intuitive navigation, you can stay informed and in control – all from one place.

  • Manage services, incidents and requests
  • Access dashboards that simplify complex data
  • Track performance and budgets with clarity
  • Strengthen communication and accountability
  • Gain confidence through transparent reporting
A Customer Success Team

Protos clients receive multiple layers of support. All clients are assigned a Service Agent as their single point of contact, and they are available for day-to-day matters as well as routine service assessments. National Account clients receive additional support through the Strategic Account Management (SAM) Program, ensuring we are scaling to meet your needs as your security program grows and changes. The SAM acts as a client advocate and offers strategic security program guidance.

Assistance is always available through our 24/7 dispatch and operations team. In addition to monitoring daily events, these teams assist with billing and invoicing, ensuring post fulfillment, new service requests, changes to existing assignments, communicating client portal updates and enhancements, and generally having the health of your security program in mind.

Testimonials

WHAT OUR Manufacturing Clients ARE SAYING

Download

Interested In Learning More ?

Discover the latest trends, technologies, and best practices driving innovation in the manufacturing industry with our free PDF guide. Whether you’re looking to improve efficiency, stay compliant, or gain a competitive edge, this resource is tailored for industry professionals.

Contact A Security Expert

Contact Us 3 Column (Pardot-2025 new contact form)
Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.