Why Protos?

SECURITY SERVICES FOR Manufacturing and Industrial sites

We apply a modern security approach to manufacturing and industrial sites, to maximize safety to deter theft.
manufacturing facility

A modern
security Experience

We know the manufacturing and industrial security sector have become significant targets for theft, workplace violence, labor relations disputes, vandalism and a host of other crimes.

That’s why Protos offers comprehensive manufacturing and industrial security services across factories, warehouses and distribution centers. Our officers effectively deter crime, prioritizing the protection of personnel above all, while also safeguarding inventory, maintaining the company’s reputation and preventing financial loss.

Monitoring for Industrial Site Security

Our customized solutions create a safe work environment and keep employees protected by preventing theft, break-ins, vandalism and violence on site.

  • Armed and unarmed officers
  • Patrol services
  • Concierge security officers
  • Loss prevention
  • Labor force and strike coverage
security officer working at computer
computers and devices showing Protos' software technology

Purpose-built Technology

Our proprietary Dynamic Security Management Platform puts improved staffing, vetting, training, visibility, accountability and flexibility at your fingertips. Plus, our portal provides insights based on real-time local observations and national industry insights. 

Now you can easily manage a security strategy—and save time and money with more efficient operations—all while reducing risk and liability.

One of the key features of our Dynamic Security Management platform is our Guard Touring program. The dashboard simplifies tracking started versus scheduled tours and completed versus scheduled checkpoints. Utilizing our Guard Touring capabilities allows you to stay updated at the portfolio level and manage your security officers’ tasks effectively, while maintaining comprehensive oversight of all vendors.

High-risk mitigation and protection

We deploy highly trained officers with specialized skills to monitor, respond to and neutralize potential security breaches.

Access control and management

We add a layer of active surveillance and proactive threat deterrence to reduce theft, protect against loss prevention and mitigate security risks.

Safety and risk mitigation

Security includes safety. That’s why we establish and maintain safety protocols relevant to the industrial industry and performing critical facility safety tasks.

Local expertise, agile coverage

By vetting, training and orchestrating thousands of local owner/operator security vendors plus the largest off-duty law enforcement network, we can instantly provide reliable, experienced security professionals who care about your community as much as you do. That means scalable protection for people and property in any situation.

And while Protos is not a Minority or Woman Owned Business, 52% of Minority, Woman, Disabled or Veteran owners make up Protos’ vendor network. We are able to place these companies at a particular location if that is a request by the client.

All Protos clients Receive:

A purpose-built portal

From onboarding through ongoing support, we monitor and measure your security using our cloud-based proprietary software. Our Portal is accessible to as many of your team members as needed, on any device. It delivers improved transparency, accuracy, accountability and efficiency by providing real-time information (like data-validated billing) as well as historical data for identification of longer-term trends. Beyond data transparency, you can use the Portal to order security services, make sure your teams are currently onsite, track KPIs and download reports. Any feedback you share feeds the software development pipeline — that’s part of our continuous improvement.
Always-accountable customer service

With Protos, you get a single point of contact to coordinate a team of experts dedicated to delivering on today’s needs and preparing for tomorrow. National Account clients receive additional support through the Enterprise Accounts Group, who act as client advocates and offer strategic security program guidance.

All account team members are backed by our 24/7 dispatch and operations team. That means you can always get help with monitoring daily events, billing and invoicing, post fulfillment, new service requests, changes to existing assignments and communicating client portal enhancements. From our purpose-built technology to our professional teams, we promise an unwavering experience.

Testimonials

WHAT OUR Manufacturing Clients ARE SAYING

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Interested In Learning More ?

Discover the latest trends, technologies, and best practices driving innovation in the manufacturing industry with our free PDF guide. Whether you’re looking to improve efficiency, stay compliant, or gain a competitive edge, this resource is tailored for industry professionals.

Contact a Security Expert

Contact Us 3 Column (Pardot-2025 new contact form)
Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.