Why Protos?

SECURITY SERVICES For the DISTRIBUTION AND LOGISTICS Industries

With Protos, you’ll gain access to a network of highly trained, local, off-duty law enforcement who actively provide specialized security solutions tailored to the unique challenges of the distribution and logistics industry. Law enforcement bring deep local knowledge to protect your people, property and assets, helping to deter threats, prevent loss and maintain your operations.

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A Modern
Security Experience

At Protos we understand supply chains are a significant target for theft, workplace violence, property damage, vandalism and a host of other crimes. That’s why we work with you on end-to-end security in your supply chain, deploying specialized measures designed to minimize vulnerabilities and protect goods as they move through various stages of the supply chain.

  • Armed and unarmed security officers
  • Off-duty law enforcement
  • Patrol services
  • High-value goods protection

Protecting Your People, Property and Reputation in a High-Risk Industry

The distribution and logistics industry has increasingly become a prime target for theft, workplace violence, property damage, vandalism and a range of other criminal activities. These risks not only threaten profitability and drive up costs for consumers, but they also pose a threat to personnel, compromise inventory and jeopardize a company’s reputation.

At Protos, we understand the critical importance of protecting your operations. Our extensive network of security experts includes local, active, off-duty law enforcement officers who bring firsthand knowledge of the communities they serve. In addition, we partner with a nationwide network of high-quality security vendors, allowing us to deliver flexible, reliable guarding solutions tailored to your specific locations and operational needs.

Security Services and Expertise

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Purpose-built Technology

Our proprietary Dynamic Security Management Platform puts improved staffing, vetting, training, visibility, accountability and flexibility at your fingertips. Plus, our portal provides insights based on real-time local observations and national industry insights. 

Now you can easily manage a security strategy—and save time and money with more efficient operations—all while reducing risk and liability.

One of the key features of our Dynamic Security Management platform is our Guard Touring program. The dashboard simplifies tracking started versus scheduled tours and completed versus scheduled checkpoints. Utilizing our Guard Touring capabilities allows you to stay updated at the portfolio level and manage your security officers’ tasks effectively, while maintaining comprehensive oversight of all vendors.

Emergency Security

Protos is hyper-vigilant about your day-to-day operations. Part of that vigilance means being ready for any emergency with comprehensive coverage. We adapt to make sure the supply chain remains uninterrupted and resilient no matter what.

  • On-call emergency coverage
  • Pre-emergency planning
  • Post-emergency stabilization
  • Hurricane coverage
  • Labor force and strike coverage
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Facility Management

We provide full facility management for your distribution and logistics centers using video surveillance and access control to minimize loss, prevent theft and reduce security risks.

Specialized Services

Protos offers specialized services to provide versatile security solutions that adapt to the dynamic nature of supply chain operations and mitigate high-stakes risks.

Safety and Risk Mitigation

We improve security and risk mitigation by focusing on critical training and preparedness for both safety and compliance within the logistics sector.

The Vendor Network

Our network of over 2,000 security vendors allows us to ensure your sites have the correct uniforms, trainings and certifications because we right-match their offerings to your requirements. The extensive Protos network covers a variety of needs from emergency and temporary posts to long-term permanent security contracts. The vendor network’s diverse expertise and flexibility allows us to select the right guard company for your needs. It also allows our teams to staff your posts up or down as your needs change.

And while Protos is not a Minority or Woman Owned Business, 52% of Minority, Woman, Disabled or Veteran owners make up Protos’ vendor network. We are able to place these companies at a particular location if that is a request by the client.

All Protos clients Receive:

Client Portal Access

From onboarding through ongoing support, we monitor and measure your security using our cloud-based proprietary software. Our Portal is accessible to as many of your team members as needed, on any device. It delivers improved transparency, accuracy, accountability and efficiency by providing real-time information (like data-validated billing) as well as historical data for identification of longer-term trends.

Beyond data transparency, you can use the Portal to order security services, make sure your teams are currently onsite, track KPIs and download reports. Any feedback you share feeds the software development pipeline — that’s part of our continuous improvement.

Always-accountable customer service

With Protos, you get a single point of contact to coordinate a team of experts dedicated to delivering on today’s needs and preparing for tomorrow.

National Account clients receive additional support through the Enterprise Accounts Group, who act as client advocates and offer strategic security program guidance.

All account team members are backed by our 24/7 dispatch and operations team. That means you can always get help with monitoring daily events, billing and invoicing, post fulfillment, new service requests, changes to existing assignments and communicating client portal enhancements.

From our purpose-built technology to our professional teams, we promise an unwavering experience.

Testimonials

WHAT OUR CLIENTS ARE SAYING

Download

Interested In Learning More ?

Protect your operations with our free PDF guide on securing the supply chain. Learn actionable strategies to identify risks, strengthen resilience, and safeguard every link from production to delivery.

Contact a Security Expert

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Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.