Raising the Bar in our Security Posture: Protos Achieves SOC 2 Type II Compliance

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At Protos, we’ve always put security at the heart of everything we do – from our managed guarding and off-duty services to our proprietary software solutions. We’re proud to share a major milestone in our ongoing commitment to safeguarding client data and meeting the highest standards in data security: Protos has successfully achieved SOC 2 Type II compliance.

“This certification demonstrates our operational effectiveness and information security controls over time,” said Tony Escamilla, Chief Financial Officer of Protos. “Building on our previously attained SOC 2 Type I status, the Type II certification confirms that our data security practices and controls are not only well-designed but are working consistently and effectively.”

Through the detailed auditing process conducted by Insight Assurance, we’ve verified our adherence to the rigorous standards set forth by the American Institute of CPAs (AICPA), reinforcing our dedication to safeguarding confidential information and maintaining operational excellence.

What is SOC 2 Type II Compliance?

SOC 2 Type II compliance is a critical benchmark for companies that handle sensitive customer data. This certification demonstrates that a company has implemented robust security controls and, more importantly, that those controls are operating effectively over an extended period, typically three to 12 months.

Unlike a Type I audit, which assesses the design of controls at a specific point in time, a Type II audit evaluates their performance in practice. Achieving SOC 2 Type II compliance provides customers and partners with greater confidence that their data is being managed securely and in accordance with industry best practices.

What SOC 2 Type II Means for Our Clients

As a leading provider of security services, Protos is proud to achieve SOC 2 Type II compliance. This certification reflects our commitment to delivering secure, reliable services across every layer of our operations and will benefit our clients in many ways.

Our clients and partners can trust that we:

  • Protect sensitive data with a secure, proprietary software system
  • Maintain robust internal processes and governance through continuous monitoring
  • Prioritize transparency and accountability in all our technology operations

Laying the Foundation for Compliance and Security

SOC 2 Type II compliance is a reflection of our day-to-day operations. Security is embedded into how we operate, and clients who use our proprietary software system will benefit from this added layer of protection.

This achievement was the result of close collaboration across departments, particularly between the Protos IT and Human Resources Departments, Protos Labs (our in-house software development team) and external security advisors. With guidance from Cyber Defense Advisors, we completed a deep organizational assessment and implemented the necessary protocols, including security training for employees, a critical component of SOC 2 compliance.

What’s Next?

Achieving SOC 2 Type II certification is a commitment to ongoing diligence. We will continue to monitor, assess and enhance our compliance posture as we pursue future renewals and additional certifications.

If you’re a client or partner looking to review our SOC 2 Type II report, our team is happy to provide it upon request. Please visit trust.protossecurity.com for more information.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.