Our Blog

April 15, 2025 – We’re proud to share a major milestone in our ongoing commitment to safeguarding client data and meeting the highest standards in data security: Protos has successfully achieved SOC 2 Type II compliance.

April 11, 2025 – Executive protection services are no longer a luxury – they’re a necessity. As threats evolve, more executives, celebrities and high-profile individuals rely on trusted executive protection companies to safeguard their lives, reputations and operations. But what exactly is executive protection, and why should companies and executives take it seriously?

April 10, 2025 – The security industry has long been defined by boots-on-the-ground execution, but in 2025, it’s apparent: software and technology are reshaping everything. This year at ISC West 2025, Protos made it clear we’re not just keeping up – we’re leading through our integrated protection solution.

April 2, 2025 – Financial institutions, such as banks, credit unions and investment firms, provide essential services, including savings and checking accounts, loans, mortgages, investment opportunities and financial advice. In this blog, we will discuss the various measures to protect assets, employees and customers in financial security operations.

March 11, 2025 – Workplace security not only safeguards assets and sensitive information but also protects employees and visitors, fostering a safe and productive environment. Off-duty law enforcement are an effective solution as they are positioned to deter criminal activities, respond swiftly in emergencies and provide an added layer of protection.

March 6, 2025 – Every year, commercial properties lose millions to theft and vandalism. But what if a single security measure could drastically reduce these risks? In this blog, we will discuss how off-duty law enforcement contributes to the safety of commercial property management.

March 3, 2025 – At Protos, we believe in a modern security experience that never settles and dynamically adapts when, where and how its needed. In this blog, Protos Chief Executive Officer Mark Hjelle shares how Protos delivers that promise to our customers, elevating the exceptional experience every day.

January 23, 2025 – In the advancing retail industry, the final stage of the supply chain process is full of challenges. This whitepaper focuses on the importance of end-of-sale supply chain logistics and security for retail stores, highlighting solutions such as combining physical security personnel and technology to secure supply chain operations.

November 26, 2024 – In today’s fast-paced world , optimizing security operations has never been more crucial. Dive into this blog about our Protos Connect mobile application.

November 21, 2024 – In today’s competitive retail environment, selecting the right services for your security program is vital. The right partnerships can enhance customer experience, optimize operations, and drive profitability.

November 19, 2024 – In today’s increasingly complex security landscape, mastering security basics is more crucial than ever for developing a resilient security program. Advanced technologies and sophisticated strategies play a vital role in modern security efforts, but their effectiveness is heavily dependent on the strength of basic security practices.

October 30, 2024 – Supply chain theft has become a global issue and is estimated to cost billions of dollars in losses annually. This whitepaper explores the critical aspects of securing the supply chain, focusing on before-store logistics, the transit process and the security measures implemented within the retail environment.

October 22, 2024 – Explore our latest case study on Safeguarding Operations in the Face of Natural Disasters.

October 16, 2024 – Dive into our blog on workplace hostility management and security strategies. Discover practical tips, strategies, and effective training solutions to create a safer work environment.

October 10, 2024 – Protos recently attended the Global Security Exchange (GSX) 2024 Conference in Orlando, FL. Two trends stood out this year: the growing importance of personalized customer service with a local touch and the increasing reliance on technology to streamline operations. Read about the latest emerging trends we saw while we were there.

October 2, 2024 – Protos is thrilled to announce the launch of our fourth service line: Specialized Security Services. This new offering represents our commitment to providing premier, fully customized security solutions that go above and beyond traditional guard services.

August 4, 2024 – Explore Protos’ innovative security approach and advanced technology. Compare us to traditional security companies for unmatched efficiency.

July 9, 2024 – Explore how security programs integrate mobile technologies effectively with insights from our blog. Discover best practices, trends, and strategies for safeguarding your data in the age of mobile integration.

June 27, 2024 – Explore Protos Security’s crisis management with advanced tech, rapid response, and industry-specific solutions for safety and stability during emergencies.

April 23, 2024 – How does your security program stand out from others in the field? What security hurdles are unique to your industry? Guard touring is one of the most essential necessities in security programs today. Learn more in this blog article.

April 10, 2024 – Off-duty law enforcement officers carry unique responsibilities that extend beyond their regular shifts. This article dives into the responsibilities of off-duty police officers and explores the materials they can use, including carrying weapons and conducting vehicle patrols.

March 21, 2024 – Businesses face a crucial decision when choosing the right security personnel to safeguard their interests. Two common options are off-duty officers and security guards. This article explores the differences and benefits of each.

March 5, 2024 – With 2024 underway, it’s important to implement security goals that prepare your business to effectively manage prevalent challenges in the security industry. In this article, we’ll discuss the top security goals to take into consideration that will impact the overall success of your security program this year.

February 2, 2024 – Protos Security was founded in 2006 by Chris Copenhaver and Patrick Henderson, two visionary entrepreneurs who had a shared goal of bringing efficiency and technology to sluggish industries. Their combined dream of streamlining security officer programs resulted in our real-time, all-in-one portal.

January 11, 2024 – Security post orders provide detailed instructions and guidelines for security personnel to follow while performing their duties. By outlining specific security procedures, post orders help mitigate risks and vulnerabilities.

January 9, 2024 – ORC poses a significant challenge to law enforcement and society as a whole. The purpose of this whitepaper is to explore the role of law enforcement in combating organized retail crime, discussing solutions and strategies to combat this growing problem.

December 13, 2023 – Stephanie started her career with Security Resources Inc. (SRI), a company acquired by Protos in 2019, over 10 years ago. Joining a a Dispatcher, she had big plans of moving up in her career and learning as many new skills as possible. Working in the security industry was a new and exciting adventure for her, and she was just getting started.

November 28, 2023 – The holiday season can be incredibly busy, but it’s important to prioritize safety. Here are a few holiday tips to remain especially vigilant in both your personal and professional lives to ensure a safe festive season.

August 29, 2023 – When developing an RFP, it is important to take many factors into consideration before choosing a security services provider. This document serves as a Sample RFP, intended to be tailored to the unique requirements and specifications of your organization.

August 17, 2023 – Jaron started his journey with Protos over seven years ago while doing an internship during college with the development team and assisting with various projects. He had the chance to work as a dispatcher part-time during his internship, and that experience gave him insight into how our software is used.

August 4, 2023 – Protos Security reshaped the security industry with a unique approach of matching the best vendors for our clients’ needs through our managed service model. To ensure our network of vendors are held accountable and providing consistent, excellent guarding service, our cloud-based software tool unifies service levels by accurately monitoring performance in real-time and ensuring our clients are billed for actual hours worked.

July 19, 2023 – As the only true software-enabled managed security service provider in the industry, Protos continues to innovate and differentiate itself. Our unique model stands out from the competition as it allows us to focus on the fulfillment of clients’ needs and expectations, along with other supporting factors such as timely speed to being on post in emergency situations.

July 5, 2023 – This whitepaper provides a comprehensive overview of retail security, addressing the evolving challenges faced by the retail industry and offering insights into effective strategies for mitigating risks and protecting assets.

June 27, 2023 – Meghan has been working at Protos for over six years. She joined the company as a Dispatcher right after she graduated high school. While in school, Meghan studied criminal justice and found it to be very interesting. She wanted to work for a company with a law enforcement atmosphere which is what drew her to Protos.

May 17, 2023 – As our world continues to evolve, businesses everywhere face new and increased security risks such as targeted crimes and break-ins. How can the security industry play a part in creating a safer environment for communities across the county in our current ecosystem?

April 18, 2023 – Julian started working at Protos over seven years ago. He joined the dispatch team as a Support Specialist and has grown within the company over the years to his current role as Dispatch Training Manager based in Daleville, VA.

March 10, 2023 – Blake Vaughan started working with Protos almost six years ago in May 2017 while he was finishing college at Virginia Tech. Over the past six years, Blake has enjoyed working with a fast-growing company and the amazing teams that have helped him grow to his current position as Vice President of Commercial Finance.

February 3, 2023 – Protos is a leading provider of the latest cloud video surveillance technology and remote video guarding services in the country. By and large, our remote video surveillance experience is within the multifamily housing industry.

January 16, 2023 – In this month’s edition of our employee growth story series, we are featuring Josh Wilson, our Creative Director, who is celebrating his ten-year anniversary with Protos this month! He originally began working part-time as a freelancer for Protos in January 2013 and was officially hired full-time in 2016.

December 7, 2022 – Kris Vece has worked within Protos companies since 2004, starting as a Client Relations Manager with over twelve years of experience in the security industry. She has earned three internal promotions since then and currently oversees client relations through the lens of Vice President of Strategic Account Management.

November 11, 2022 – Adam Sammons has experienced tremendous growth throughout his career with Protos. He joined the company in 2013 shortly after graduating from Hampden-Sydney College with a Bachelor of Arts degree in Economics and Commerce.

October 11, 2022 – Amanda Jenkins started her career with Protos as a Dispatcher in 2016. From working as a Dispatcher to Client Account Manager to currently a Labs Test Lead, it has been quite the journey for Amanda!

July 27, 2022 – Anyone in the banking industry knows just how essential security services are. With such large sums of money being handled daily, banks and other financial institutions are highly susceptible to crimes such as robbery and vandalism.

June 27, 2022 – Outstanding customer service and attention to detail are top priorities at Protos. We prove this by our “service first” mindset. Our managed service provider (MSP) model stands out from the competition because we are able to focus on a client’s unique wants and needs, along with other factors (ie. location, size) to create a custom security solution by presenting multiple security vendors with back up options.

August 19, 2021 – Managing contract security services for your locations isn’t always easy, especially if the provider’s service doesn’t meet your standards. When the wrong provider is chosen, there comes a point where a lack of safety and professionalism within your security team negatively impacts both your operations and employees. Here are a few tips to avoid some common mistakes when the time comes to transition to a new security provider.

August 2, 2021 – How does Protos stack up against the competition? We have disrupted the security industry with a unique approach to security through a managed service provider model and our proprietary technology developed by our in-house software team.

July 20, 2021 – As the world continues to modernize, industry experts predict that the future of security includes more interconnectivity between systems. Data integrations for security are expected to become less of a value-added benefit and more of a must-have. Protos continues to lead the security guarding industry by actively researching and building modernization options into our software and growing possible integration points for our clients as just one way we can further enhance the industry.

July 1, 2021 – For Protos Security, International Security Officers Day, recognized on July 24 each year, is one of the most important days of the year. It’s a chance to recognize the security officers who are working on the front lines, keeping us safe every single day.

April 13, 2021 – The physical security industry is composed of some of the most essential and enduring services, especially as it pertains to security officers. The security industry has survived numerous disruptions, making it particularly interesting to consider from a technology perspective.

April 8, 2021 – At Protos, delivering the best possible service is central to everything we do. “Service first” is not a tagline, product offering or vaguely articulated goal. It is a true culture, ingrained into all aspects of our organization from operations and client relations to software development.

February 2, 2021 – Whether your focus is to reduce shrink, control access or ensure adherence to life safety protocols, utilizing reliable security measures in conjunction with well-trained security personnel will increase the likelihood of a positive outcome. Multidimensional risk mitigation can be simplified down to the “3 Ds” – Deter, Detect and Delay.

December 9, 2020 – It’s no secret that this is an unusual time and that many functions within retail – Loss Prevention especially – will be different. We face a volatile holiday season as increasingly cautious consumers and retailers both worry about illness, civil unrest, unemployment rates, the broader economy and more.

November 17, 2020 – The Protos team has plenty to celebrate today with four exceptional founders. Two pairs of friends started two competing businesses that joined forces in 2019. Their combined knowledge – and cumulative 85 years of security experience – has led Protos to become a security industry leader with a network of 4,000+ security vendors.