SECURITY THAT NEVER SETTLES

DYNAMICALLY ADAPTING TO THE EVOLVING BANKING INDUSTRY

Adapting to the Banking Industry PPC Template (Pardot - Adapting Banking Industry)

Today’s Banking Security Landscape

Banks are facing new realities on the ground. Security incidents are becoming more frequent, brazen, violent and costly:

  • Aggression & Violence:
    Rising incidents of altercations, note-pass robberies and workplace violence.
  • Environmental & Crime Risks:
    Homelessness in vestibules, vandalism, high-profile current events and civil unrest.
  • Reputational Impact:
    Losses from theft and damage, increased insurance costs and heightened scrutiny when incidents escalate publicly.

Unfortunately, many large security providers still operate with outdated approaches. They bolt on technology to make services look modern, but the results don’t change:

  • Coverage Gaps:
    Missed shifts, late arrivals and poor scheduling disrupt branch operations.
  • Lack of Accountability:
    Limited transparency into attendance or actual hours worked.
  • Reactive Limitations:
    Struggles to meet sudden, temporary and emergency demand.

Why Choose Protos

Protos delivers a modern security experience that never settles and dynamically adapts when, where and how it’s needed, purpose-built for banking.

Transparency & Technology:

Protos packs more value into every security dollar by giving you true accountability. Our GPS-verified platform ensures you’re billed only for actual hours worked, not schedules, and provides real-time visibility into staffing, incidents and performance.

Flexibility &
Scale:

Our protection solutions are seamlessly integrated, giving banks the ability to scale coverage up or down across retail branches and corporate headquarters. Whether you need unarmed officers, off-duty law enforcement or rapid-response coverage, Protos adapts to your needs within hours.

Integrity &
Accountability:

We’re purpose-built to proactively protect with integrity and accountability. That means a single point of contact, continuous monitoring of service performance and proactive improvements that reduce risk, liability and workload for security leaders in financial institutions.

There's a better way

The Protos Promise for Banks

Protos promises a modern security experience that never settles and dynamically adapts when, where and how it’s needed. We’re purpose-built to proactively protect with integrity and accountability — giving banks confidence that people, branches and brands are covered even in the toughest circumstances.

Success Stories

These stories exemplify our dedication to our clients and making sure they never have to wonder whether they’re getting the best protection possible.

Top-3 U.S. Bank:

Deployed officers to more than 150 branches within 12 hours during civil unrest triggered by international conflict with very little forewarning. Coverage was needed at all branches within 2 miles of a mosque or synagogue for the safety and security of employees and customers.

Regional Bank:

Staffed 18 branches overnight in Chicago following holiday robberies.

National Bank:

Quickly staffed permanent coverage for 70 branches within 30 days of RFP award.

Region for a Top-5 U.S. Bank:

Staffed 15 permanent branches within a week after being awarded assignments.

By the Numbers

Protos in the Banking Industry

Protos Provides Security to 

13
of the top
16

U.S. retail banks

40

banking clients across 43 states

892 k+

hours of security provided across the banking industry

4000 +

work orders fulfilled

(including rapid-response and permanent assignments)

Security that never settles

Protos promises a modern security experience that never settles and dynamically adapts when, where and how it’s needed. By vetting, training and orchestrating thousands of local owner/operator security vendors, plus the largest off-duty law enforcement network, Protos delivers scalable protection in any situation. Our proprietary platform puts improved staffing, vetting, training, visibility, accountability and flexibility at your fingertips, including custom reporting and actual-time billing. From the C-team to the field team, our organization is committed to hassle-free and always-accountable customer experience across all four of our security service lines: guarding, off-duty, specialized and remote. 

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Let's Talk Security

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Flexibility &
Scale:

Flexibility &
Scale:

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.