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Key Security Trends from GSX 2024

Protos Security team at trade show booth

Protos recently attended the Global Security Exchange (GSX) 2024 Conference in Orlando, FL. Two trends stood out this year: the growing importance of personalized customer service with a local touch and the increasing reliance on technology to streamline operations. Read about the latest emerging trends we saw while we were there.

Security Goals for Businesses in 2024

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With 2024 underway, it’s important to implement security goals that prepare your business to effectively manage prevalent challenges in the security industry. In this article, we’ll discuss the top security goals to take into consideration that will impact the overall success of your security program this year.

6 Ways the Protos MSP Model Helps Your Business

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As the only true software-enabled managed security service provider in the industry, Protos continues to innovate and differentiate itself. Our unique model stands out from the competition as it allows us to focus on the fulfillment of clients’ needs and expectations, along with other supporting factors such as timely speed to being on post in emergency situations.

6 Best Practices for Ensuring a Safe and Efficient Security Program

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As our world continues to evolve, businesses everywhere face new and increased security risks such as targeted crimes and break-ins. How can the security industry play a part in creating a safer environment for communities across the county in our current ecosystem?

How Protos’ MSP Model Improves Bank Security

Bank sign

Anyone in the banking industry knows just how essential security services are. With such large sums of money being handled daily, banks and other financial institutions are highly susceptible to crimes such as robbery and vandalism.

Protos’ Advanced Security Operations Center Benefits for Clients

Protos phone operator

Outstanding customer service and attention to detail are top priorities at Protos. We prove this by our “service first” mindset. Our managed service provider (MSP) model stands out from the competition because we are able to focus on a client’s unique wants and needs, along with other factors (ie. location, size) to create a custom security solution by presenting multiple security vendors with back up options.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.