Protos Whitepaper: The End-of-Sale Process in the Retail Supply Chain

Semi trucks at a warehouse

In the advancing retail industry, the final stage of the supply chain process is full of challenges. This whitepaper focuses on the importance of end-of-sale supply chain logistics and security for retail stores, highlighting solutions such as combining physical security personnel and technology to secure supply chain operations.

The Power of Mastering Security Basics

person signing paperwork

In today’s increasingly complex security landscape, mastering security basics is more crucial than ever for developing a resilient security program. Advanced technologies and sophisticated strategies play a vital role in modern security efforts, but their effectiveness is heavily dependent on the strength of basic security practices.

Key Security Trends from GSX 2024

Protos Security team at trade show booth

Protos recently attended the Global Security Exchange (GSX) 2024 Conference in Orlando, FL. Two trends stood out this year: the growing importance of personalized customer service with a local touch and the increasing reliance on technology to streamline operations. Read about the latest emerging trends we saw while we were there.

Security Goals for Businesses in 2024

police officer standing ready blue background

With 2024 underway, it’s important to implement security goals that prepare your business to effectively manage prevalent challenges in the security industry. In this article, we’ll discuss the top security goals to take into consideration that will impact the overall success of your security program this year.

Protos Security History – Our Story

lobby of a grand hotel with a green overlay

Protos Security was founded in 2006 by Chris Copenhaver and Patrick Henderson, two visionary entrepreneurs who had a shared goal of bringing efficiency and technology to sluggish industries. Their combined dream of streamlining security officer programs resulted in our real-time, all-in-one portal.

Employee Growth Success Story – Stephanie Cherubin

Stephanie Cherubin headshot

Stephanie started her career with Security Resources Inc. (SRI), a company acquired by Protos in 2019, over 10 years ago. Joining a a Dispatcher, she had big plans of moving up in her career and learning as many new skills as possible. Working in the security industry was a new and exciting adventure for her, and she was just getting started.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.