Retail Security During the Holidays: Preventing Theft and Protecting Staff

A female security officer stands inside a shopping mall

As holiday sales surge, so do the risks of organized retail crime, store theft and cargo loss. To stay ahead, retailers need to use a layered approach to retail security, one that integrates trained security officers, off-duty law enforcement and remote monitoring. This article is part of our holiday security series and explores how retailers can strengthen loss prevention strategies through proactive retail security measures.

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Retail Security Audit for the Holiday Season

A uniformed security officer holding a radio patrol in a shopping mall

Holiday crowds, high-value merchandise and seasonal staffing make retail environments especially vulnerable to retail store theft and organized retail crime. Conducting a thorough holiday retail security audit helps strengthen loss prevention, improve access control, optimize surveillance and ensure your retail security presence is effective.

Preventing Retail Theft: Holiday Season Best Practices

A person wearing a dark hoodie and backpack stands on an escalator overlooking a busy shopping mall filled with people

The holidays bring record foot traffic, higher sales volumes and a rise in theft. Seasonal crowds and temporary staff can create an environment that fosters organized retail crime (ORC) and opportunistic theft. This article explores how staffing challenges and increased inventory create unique holiday season security risks and how retailers can strengthen their loss prevention programs through layered retail security strategies.

Protos Security Delivers an Immersive, Insight-Driven Experience at GSX 2025

Protos Security recently attended the Global Security Exchange (GSX) 2025 Conference in New Orleans, LA. Protos made a strong impact, leveraging our deep industry expertise to better understand and address the evolving needs of businesses across sectors. Through live demos, thought leadership sessions, interactive engagement walls and more, Protos demonstrated how technology, transparency and trust continue to define the next generation of security solutions.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.