Proactive protection doesn’t always require a physical presence. Protos Remote Services combine advanced surveillance technology, AI-powered monitoring and experienced security professionals to deliver real-time visibility.
Scalable, flexible and compatible with virtually any camera system, our solutions are tailored to your existing infrastructure and evolving security needs, helping you identify potential threats and respond more efficiently around the clock.
Protos combines hardware-agnostic surveillance software, AI-powered analytics and experienced monitoring specialists in one flexible solution. Compatible with cloud-based and onsite systems, the software can work with many IP or analog cameras, making it easier to enhance existing technology.
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When you need eyes on your property with or without a physical presence, Protos offers remote guarding backed by an experienced US-based team.
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AI-powered analytics help identify relevant activity, reduce unnecessary alerts and provide real-time context to support faster, more informed response.
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From installation and camera placement to monitoring, alerts and reporting, we customize each solution around the client, property and response protocols.
Best in class cloud-based software
Integrated with all remote guarding services, Protos’ cloud-based video surveillance software provides 24/7 access to live and archived video from any device — so you never miss an issue.
As third-party, agnostic software, it can be used with any IP or analog camera, making it simple for customers to convert existing systems. Ideal for multi-location programs with a large number of cameras, Protos’ surveillance allows users to set different levels of access. Reports on usage, uptime, and offline camera notifications allow you to avoid liability while the user-friendly interface makes it easy to use for anyone on your team.
Available AI-powered analytics can support human detection, vehicle detection, license plate recognition, loitering detection, firearm detection and PPE detection. These capabilities help filter routine activity and provide monitoring specialists with added context when an alert may require action. Capabilities vary by system and configuration.
Incident notifications tailored to you
Every property, every client and every situation is unique. That’s why we customize our incident notification to your needs, whether that’s notifying onsite guards, local law enforcement and/or security management.
Data Plus
Insights
From real-time notifications to weekly or monthly recaps, we provide the reporting you request, including video. We develop a reporting plan with you, and then go beyond that to provide trends and insights to help you proactively adapt for better protection.
Seamlessly manage multiple locations
Using a single login, you can manage cameras across multiple sites, configure multiple viewers and delegate access as needed.
AI-POWERED MONITORING
Protos AI-powered event-based monitoring uses advanced video analytics to identify relevant activity, filter unnecessary alerts and provide real-time context. When an alert requires attention, experienced monitoring specialists assess the event and follow your established response protocols. Available analytics can include the following based on your environment and system configuration.
Adding remote services to physical guarding provides an extra layer of protection. When onsite security receives an alert, they can take immediate action – and the video footage can be sent to law enforcement as validation of onsite guards’ statements.
The best protection takes an integrated approach: multiple types and layers that work together; that’s why we offer more than one option for your security through the Protos Experience.
Get In Touch With Us
Contact us today to learn more about our
remote guarding services.
383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700
383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700
Chief Executive Officer
Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.