Protos Security’s Aaron Duxbury Featured in SDM Magazine’s Article, “Navigating the ‘Wide Open Ocean’ of Video Monitoring

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Interview with:

Aaron Duxbury

General Manager of Remote Services, Protos Security

Aaron Duxbury, CFI, currently serves as General Manager at Protos Security, overseeing revenue and profitability while driving strategic initiatives focused on client satisfaction.

Navigating the ‘Wide Open Ocean’ of Video Monitoring

Security dealers share proven tips for entering, expanding and differentiating in today’s fast-growing video monitoring market.

Aaron Duxbury was recently featured in SDM Magazine’s article, “Navigating the ‘Wide Open Ocean’ of Video Monitoring,” which explored the opportunities, challenges and innovations shaping today’s rapidly growing video monitoring industry. The article brought together leading security providers to share insights on how organizations can successfully enter, expand and differentiate themselves in the video monitoring market.

“The AI detection software and its integration with monitoring and reporting systems are foundational,” said Aaron. “If those systems are not intuitive for both operators and clients, or if they do not integrate cleanly with incident reporting and alerting workflows, it creates friction that impacts both service quality and scalability.”

Read the full article here.

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Protos
Headquarters

383 Main Ave, Suite 505
Norwalk, CT 06851, USA
Phone: 203.941.4700

Mark Hjelle

Chief Executive Officer

Mark Hjelle is the CEO of Security Services Holdings, LLC as well as Protos Security and its subsidiaries. Mark is an experienced Chief Executive Officer and Board Member who has led large national business and facilities services firms for nearly 25 years delivering strong top- and bottom-line growth while building high-performing teams with strong culture. Most recently, he was CEO for CSC ServiceWorks, a B2B2C provider of technology-enabled consumer services. Prior to CSC, Mark was President of Brickman/Valleycrest a national provider of exterior landscape and snow removal services. Over the course of his 18-year tenure at Brickman, he held numerous leadership positions in operations, finance and business development. Mark holds a Bachelor of Science degree in Economics from The Wharton School of Business, University of Pennsylvania, a Master of Government Administration from the University of Pennsylvania Fels Institute of Government and a Law Degree from Case Western Reserve School of Law.